Members Management

Members Database

Members’ information will be stored in a structured format and a central location. Information to be used in management, analysis and reporting and members management. Between a set of default form fields, we can customise the database to meet your exact needs whether it is just a few extra
fields to a completely separate module.

The online application and Renewal workflow are highly customisable to not only minimise your management times but also an opportunity to capture important information during the member life cycle.

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Membership types and tiers can be customised to suit your exact needs. The system supports fixed date renewal, rolling subscription and perpetual subscription.

Subscription type with various tiers pricing and business logic including support associated charges such as application fees or processing fees.

Flexible payment options: weekly, fortnightly, monthly, quarterly and annually

Built-in proration and discount mechanism to waive or discount membership based on circumstances.  

Membership Subscriptions

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Renewal

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Direct Debit is a good way to perform automatic renewal with minimal member interaction. Automatic renewal reminders will be sent in a predefined period before the renewal date. Members can also renew via the member portal and choose different payment options. We encourage the member to renew via their portal as this is an ideal time to update their profile and contact and payment details.

The system will handle hybrid subscriptions such as manual invoicing and electronic renewal.

Grace Period can be configured to restrict members’ access until the renewal is successful. During the Grace period, members generally have limited access. 

The system will make members inactive when the renewal has not been completed.

Reporting is available at all times so that organisations can manage the process effectively.

The online application form can be highly customisable and allow the capture of relevant information depending on the subscription type. The interactive components make the application process more concise and easy to complete. 

For a more lengthy online application process, there is an option to save the form to complete for a later day using a special return code.

Digital Member Application

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Member Portal

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A mobile friendly member portal allow members to manage their activities

Edit Profile 
Assign the information to be published to the member directory
Download past Tax Invoices for renewal and event bookings 
Book Events 
Manage any other modules such as CPD/CEP activities, Submit Advertising/Jobs 
Download member-only material

You need more to streamline your Workflow

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FAQ

how to store prospects

Unlimited number of prospects can be stored in 360 Membership system. You can easily convert a prospect to an active member anytime.

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